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End of Life Policy

Last updated November 2024

DATE: MAY 25, 2018

This document provides the latest version of the formal end-of-life policy for releases of software from Message Systems.

Unless contrary to a fully executed agreement between Message Systems and a relevant end-user, this policy shall govern the support and maintenance policies of Message Systems relating to superseded versions of its software.

RELEASE VERSION NUMBERING

Message Systems defines an “Upgrade” as a major release, intended to provide significant additional features or utility to the software, which is typically identified by an ascending integer to the left of a decimal point, e.g. Momentum version 4.0 is an Upgrade to Momentum version 3.x.

Similarly, Message Systems defines an “Update” as a minor release, intended to enhance current features and/or fix bugs, which is typically identified by an ascending integer to the right of a decimal point, e.g. Momentum version 4.3 is an Update to Momentum version 4.2.

Message Systems also defines “Maintenance” as a release, intended only to correct defects, which is typically identified by an ascending integer to the right of the second decimal point, e.g. Momentum version 4.3.1 is a Maintenance release of Momentum version 4.3.0

EOL POLICY FOR A GIVEN UPGRADE RELEASE

New Features

New features will only be released in connection with a delivery of the most current version of the software, and will not be back-ported to older releases.

Maintenance Mode

Maintenance mode is defined as a period of time when only Maintenance releases will be released. Maintenance releases will continue for a period of 1 year following the General Availability (GA) date of a subsequent Update release.

End of Support

End of Support is defined as the time at which technical support is no longer available for a given Upgrade release. Support for older versions of products that have been Upgraded will be available, for those clients with a valid support and maintenance agreement in place, for a period of 2 years from the date the subsequent Upgrade was released. Clients that need support beyond this period should contact their sales representatives.

EOL POLICY FOR A GIVEN UPDATE RELEASE

The same as Upgrade releases, except that any additional releases will only consist of Maintenance Releases of the most recent Update release.

MOMENTUM 3 END-OF-LIFE DATE

Momentum version 4 became GA on April 15, 2014. Therefore:

  • Maintenance for all versions of Momentum 3 ended on December 31, 2018.
  • Support for all versions of Momentum 3 ended on December 31, 2018.

MOMENTUM 4 GA DATES

Update and Maintenance VersionsGAEnd of MaintenanceEnd of Support
Momentum 4.0.02014/4/302015/10/32016/10/3
Momentum 4.1.02014/10/32016/8/32017/8/3
Momentum 4.2.x2015/8/32020/6/302021/6/30
Momentum 4.3.x2019/3/52022/9/32023/9/3
Momentum 4.4.x2021/9/32024/10/20¹2024/12/31³
Momentum 4.5.02023/10/52024/12/19²TBD
Momentum 4.6.02023/10/202024/12/192024/12/31³
Momentum 4.7.02023/12/192025/10/17TBD
Momentum 4.8.02024/10/17TBDTBD

¹ Momentum 4.4.x was superseded by 4.6, which was the last version supporting CentOS 7.

² Momentum 4.5 was the first version supporting RHEL 8, and was superseded by 4.7.

³ Given the EOL of CentOS 7 operating system on June 30, 2024, all GA and Maintenance releases of Momentum 4 supporting that platform will be supported until December 31, 2024.

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