Configuring Slack for Inbox Tracker

Follow the simple steps below to begin sending your Inbox Tracker alerts to Slack.

Step 1 - Create a new shared Slack channel for your alerts to be sent to. Remember the name of this channel for future steps.

Step 2 - Navigate to this page to create a new Slack app. Creating this app allows for a connection point between your webhook url (for our platform) and the Slack channel you made in Step 1.

• Select From Scratch
• Name your app and select the workspace
• Press Create App

Step 3 - Once you press Create App, you'll be taken to another page called Building Apps for Slack . From there, click on Incoming Webhooks

• Select the toggle to activate Incoming Webhooks

• Scroll down to the bottom of the page, and select Add New Webhook to Workspace

• Select your Slack channel from Step 1 in the prompt that follows

Step 4 - Copy the webhook url and go to Inbox Tracker. Click your email address in the top right corner, and select Configure Slack Integration

Step 5 - Press the plus (+) in the prompt, add a description (your company name, for example), and the webhook URL from Step 4. Press save.

Step 6 - Next, click the plus (+) icon next to Channels. Type in the Slack channel you want your alerts sent to.

• After the above step, a test notification will go through your channel confirming the connection

Going forward, in the alert creation Method(s) section, you will then be able to select the workspace and the channel to send your alerts to. Note that you will need to update any existing alerts to go through the Slack channel.